Seven benefits of ISO system for small businesses

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Small businesses today should welcome any help in positioning in the market. An excellent tool to build your own brand is an ISO 9001 quality management system. For small businesses it is important to demonstrate organizational readiness to meet any requirements that a customer throws at them. Competitive advantage is manifested in a small number of employees in a way that can be adapted to almost all the demands that puts the customer in front of them. The organization of the small system creates credibility with customers and with suppliers. The credibility means seriousness and confidence, and ISO 9001 certification confirms this.
ISO system - the basis for the trust

ISO 9001 quality management system is a foundation of trust we give to the market and that we are determined, proof of good business practices and the promise that if we do customer complaints occur, know to solve it with dignity and to mutual satisfaction.

The aim and purpose of implementation of the ISO 9001 standard, the quality management system:

requirements of customers (satisfaction and retention of key customers, gain new customers, the number and nature of complaints of clients)
Optimize the organization (of internal errors and omissions, deadlines, claims to suppliers, reducing the consumption of resources per unit of product / service, increase productivity)
Continuous improvement of all processes, the fulfillment of specified requirements of the standard and constant control and supervision
ISO 9001 certificate (Certificate is only formal social confirmation to achieve istinskekvalitete own quality management system, improvement of its processes and the provision of even better products and / or services)
Continuous Improvement (KAI-change, ZEN-well): customer satisfaction, equipment, methods, materials, productivity, teamwork, cooperation between management and employees

The benefits of ISO system

Companies that opt ​​for the introduction and certification of ISO 9001: 2008 quality management system put you to the basic objective of increasing the quality and efficiency of its processes. In short, there are several reasons why introduce and certify its own ISO 9001 system.
1. Increase revenue

Over 60% of the companies which certified its own ISO quality management system have improved financial performance and increased productivity compared to rest of them. Zero defect control process is focused on consistency of performance and results in less waste, scrap or errors. The quality of the product or service is continuously measured by the appropriate procedures to ensure immediate corrective action in the event of errors. Since efforts are focused on the quality of products / services prior to delivery or implementation, it helps reduce the subsequent processing and to remove the possibility of customer complaints. This reduction increases customer confidence and increase business. Another advantage of the quality management system includes the proper management of risks and costs of the project, and the identification of development prospects. This leads to an increase in market share and reputation and ability to respond to the opportunities of the industry. The quality management system emphasizes issues related to the management of operations. This encourages frequent interaction between departments or teams, and promotes harmony.
2. Better employee satisfaction
Clearly defined roles and responsibilities, and when and only two employees, establish a system of training, not only affect the quality but also the overall success of the company. The system affects the establishment of better internal communication among employees. Raises motivation and encourages team problem solving.

3. International recognition
ISO (International Organization for Standardization) is recognized worldwide as an authority on quality management.
ISO certifications are a great way to enhance your business image and open new markets. They are written by industry experts and recognized worldwide as a benchmark of quality. Applicable for businesses of any size or sector, ISO certifications are especially valuable item in the tenders.
4th Factual approach to decision making

ISO quality management system comes with a set of clear requirements regarding processes and controls. These guidelines will facilitate decision making and information gathering on the facts.

5. Improving relations with suppliers
One of the key requirements of ISO standards are mutually beneficial relationships with suppliers. To ensure the highest quality of inputs for their services and / or products, suppliers should be carefully monitored. A thorough assessment of new suppliers before the changes are made is also part of the process. ISO certification creates trust among partners in a business relationship, and a number of companies exclusively selects suppliers with ISO certification.

6. Effective and structured documentation
Documentation of all processing activities prescribed by the consistency in the implementation of activities in a unique way. Records are evidence of consistency.